Teleassistance

Teseo this years was very involved with software applications development, to allow examining and diagnosing the systems work status.

The use of commercial remoting softwares such as ‘TeamViewer’ or ‘A2A’ allows to create solutions in a highly performative Windows environment, which can retrieve a machine’s full efficiency in whatever part of the world, with no technician’s assistance needed.

Teseo – where present with branch cooperators – is able to offer in-place technical assistance, provided by highly qualified local technicians; this option is currently available in Turkey and China.